For 5 months 2009 years in the branch of OAO «South MRSK»- «Astrakhan’energo» 633 requests are got from users on the new connecting. From the beginning of year 264 contracts are celled with physical persons and 396 – with legal entities on general power 12,8 Mvt. In opinion of guidance of branch, these indexes allow to talk about a positive prognosis on fulfiling the general plan of company on joining of new powers on 2009.Besides requests on tekhprisoedinenie in a center service of customers accept complaints and
appeals of population on questions of power supply. The question is about the cases of disconnecting of electricity, emergency situations, quality of electric power et cetera In addition, in a center it is possible to get certificate information on work of other energokompaniy representatives of which
also work on territory of Cok.Vsego from the moment of opening (year with small) Central COK of branch «Astrakhan’energo» accepted more than 15 thousand appeals. Basic questions which continue to interest the users of Astrakhan and area are questions
entering into contracts for connecting to the electric systems, actual both for physical and for legal persons. Claimed are services in pereoformleniyu of contracts. Clients also apply for the receipt of consultations, acquisition of devices of account
electric power and their verifications.The special attention in COK is spared to the comfort of clients. To services of visitors of Center of service of customers there are professional consultations of specialists, maximal comfort of apartment and carefully thought out organization of reception. In addition, organized
work «hotter» to the public-call line. In the plans of this year another opening COK – in the north of the Astrakhan area in town Akhtubinske. Workinggroup, created in a branch «Astrakhan’energo», already began implementation of complex of works on development of measures
on organization in the company of center of service of customers. On these aims a company selects almost 800 thousands of rub For participating in work of group in a branch it is planned to attract the representatives of type expert companies.
